Insert image problem

General comments and questions. Technical support.
Post Reply
pja
Posts: 11
Joined: Mon Jun 30, 2008 1:03 am
Location: Batehaven, Australia

Insert image problem

Post by pja »

I am using Atlantis 1.6.5.2 beta a9 on a Toshiba Laptop running Windows XP Home SP3.

When I try to insert a small JPG image file I get the following error message:

Error:
Exception:
TStringList.Insert:index(-2147483648) out of bounds (4)

Hope that helps!

Peter
Attachments
The error message
The error message
ScreenShot-002.jpg (18.74 KiB) Viewed 12572 times
There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things -- Niccolo Machiavelli, The Prince, ch. 6
Robert
Posts: 1900
Joined: Fri Aug 15, 2003 8:27 pm

Post by Robert »

Hi Peter,
This should not be happening. It isn’t happening with all the JPEG files I tested Atlantis with. If there are no privacy concerns, could you please send the “guilty” picture(s) to support@AtlantisWordProcessor.com?
Thanks.
Robert
pja
Posts: 11
Joined: Mon Jun 30, 2008 1:03 am
Location: Batehaven, Australia

Insert image problem

Post by pja »

Robert,

I've sent you the e-mail you requested.

Regards,
Peter
There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things -- Niccolo Machiavelli, The Prince, ch. 6
User avatar
admin
Site Admin
Posts: 2826
Joined: Wed Jun 05, 2002 10:48 pm
Contact:

Post by admin »

Thanks for the JPEG files. I cannot reproduce errors under my current Atlantis settings and the default Atlantis settings.

Could you please send your current Atlantis configuration file? Please choose the "Tools | Options..." menu command, and click the "Save to File..." button at the bottom of the window. Save your current Atlantis settings to an INI file, and email this INI file to support@AtlantisWordProcessor.com.

By the way, how do you insert JPEGs to a document? Do you use the "Insert | Picture..." menu command of Atlantis, or use drag & drop in your file manager?
pja
Posts: 11
Joined: Mon Jun 30, 2008 1:03 am
Location: Batehaven, Australia

Post by pja »

I'm really sorry, after trying the image insert for an hour or so I uninstalled the beta and reinstalled the latest stable version.

If I get a chance I will try to reinstall the beta and see if I can reproduce the error.

I was using the standard "Insert Picture" option, I have it as a button on the main task bar.

Sorry about that, I'll see if I can find time over the weekend.

Regards,
Peter
There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things -- Niccolo Machiavelli, The Prince, ch. 6
User avatar
admin
Site Admin
Posts: 2826
Joined: Wed Jun 05, 2002 10:48 pm
Contact:

Post by admin »

Most probably that the latest public version of Atlantis has this problem too. But it does not display an error message.

If you can find time, it would be great if you installed the beta version, and tried to reproduce the error.
Post Reply