Printing

General comments and questions. Technical support.
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n7eie
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Joined: Thu Jan 31, 2008 10:28 pm
Location: Yelm, WA
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Printing

Post by n7eie »

I've been using Atlantis for eighteen months with no problems up until yesterday.
I've been trying to print my documents from Atlantis, and nothing happens. I hit 'OK' in the print form, no tasks are added to the printer queue and nothing is sent to my printer.

All other applications print, including pdf viewers, Firefox, Notepad, Windows test pages, ect.

I'm using Vista on a Sony Vaio laptop into a Canon MP470 printer.

#1: What changed? I didn't do anything, I swear!

#2: What am I missing? It's like it's printing to a file (that I can't see) without checking the 'print to file' check box or prompting for the file name.

It's very frustrating to have a great word processor that won't print!
:(

Leroy
Bill Gates is the Anti-Christ
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admin
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Post by admin »

Do you have the latest version of Atlantis Word Processor?
Please choose the "Help | Check for Updates..." menu command of Atlantis. Does it suggest to upgrade?
n7eie
Posts: 5
Joined: Thu Jan 31, 2008 10:28 pm
Location: Yelm, WA
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Updates

Post by n7eie »

I later realized I forgot the version number: 1.6.1.8, and I've tried several times to update it. It doesn't seem to be updating.

Leroy
Bill Gates is the Anti-Christ
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Post by admin »

Please click the following link:
http://www.AtlantisWordProcessor.com/en/downloads.htm
and download the latest setup file of Atlantis Word Processor.
Run it and follow the onscreen instructions. This will upgrade your copy of Atlantis.
n7eie
Posts: 5
Joined: Thu Jan 31, 2008 10:28 pm
Location: Yelm, WA
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Prints now

Post by n7eie »

That did it, thank you very much.

I will pay more attention to the updating from now on.
Leroy
Bill Gates is the Anti-Christ
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