strobing status bar

General comments and questions. Technical support.
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kitimat
Posts: 25
Joined: Tue Sep 25, 2012 12:55 pm
Location: Canada

strobing status bar

Post by kitimat »

Hi
the status toolbar at the bottom of the screen"strobes".
Perhaps the status bar is attempting to flash a message to me.
I can stop the strobing by saving the file. This worked well when I had only 1 file open at a time. Now I have many files open at once this has become annoying.
Is there a fix?
Not a major issue as I can get by hiding the status bar, but I am hoping there is a better option.

thanks
Robert
Posts: 1900
Joined: Fri Aug 15, 2003 8:27 pm

Post by Robert »

Hi kitimat,
Of course, this should not be happening.
It would help if you told us about your version of Atlantis (“Help | About…”), your Windows system.
Could you please send your current Atlantis settings (“Atlantis.ini”) to support@AtlantisWordProcessor.com?
“Tools | Options… > Save to File… > Atlantis.ini”
TIA
Cheers,
Robert
kitimat
Posts: 25
Joined: Tue Sep 25, 2012 12:55 pm
Location: Canada

Post by kitimat »

sent as requested
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admin
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Post by admin »

Thanks for the INI file.

I cannot reproduce the problem under your settings.

Please try running a copy of Atlantis under the "factory settings". Choose the "Tools | Factory Settings..." menu command of Atlantis, and click the "Launch a test copy of Atlantis with factory settings" button. Still the same problem in that test copy of Atlantis?
kitimat
Posts: 25
Joined: Tue Sep 25, 2012 12:55 pm
Location: Canada

Post by kitimat »

The test copy with the factory settings seems to work okay.

I'll do a complete reinstallation of Atlantis

thanks for the help.
kitimat
Posts: 25
Joined: Tue Sep 25, 2012 12:55 pm
Location: Canada

Post by kitimat »

1) Is "Exception Access Violation of 00407BAB in Atlantis.exe" relevant here?

2) I notice that I have some file saving issues as the back up files stored locally do not match the main files stored on dropbox. I'm accessing dropbox through the free wifi at my local library.

3) Anybody know of a good file compare & merge utility program for rtf files? By file merge I do not mean file concatenation. I am hoping to make 1 good file out of 2 bad ones.

thanks
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admin
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Post by admin »

Is the error reproducible on your system?
kitimat
Posts: 25
Joined: Tue Sep 25, 2012 12:55 pm
Location: Canada

Post by kitimat »

Not consistently reproducible no.
Re-installing Atlantis seemed fix the problem but only for a while as the issue came back.
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