Upgrade from 2.0 beta to 2.0 has wiped my registration

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stuartnz
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Upgrade from 2.0 beta to 2.0 has wiped my registration

Post by stuartnz »

When I went to open Atlantis today (2.0 beta) I got a notice that it was only for testing and had expired. I selected "upgrade" and then noticed while it was shutting down the beta version prior to installing the new version that there was "an access violation error in Atlantis.exe"

2.0 installed properly, but came up as an unregistered copy. So I opened the file where I had stored my registration code, pasted it in after entering my email address and got an error message, saying that either the email address or the registration code were invalid.
noho ora mai
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admin
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Post by admin »

We have just emailed you regarding this.
domynoe
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Joined: Tue Mar 23, 2010 12:49 am

Post by domynoe »

This just happened to me too, and I can't locate my code anywhere. :(
Robert
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Joined: Fri Aug 15, 2003 8:27 pm

Post by Robert »

As explained here and here, your license code for Atlantis Word Processor version 1.x is no longer valid for the new version 2.x. If you want to upgrade to version 2.x, you need to buy a new registration code for it, at a reduced price if you already are a registered user of version 1.x, and at full price if you don’t already have a license for version 1.x.
To buy a license for version 2.x at reduced price, you need to enter the email address that you used originally to register version 1.x. If you cannot remember which email address you gave at the time, please send a message to support@AtlantisWordProcessor.com with your name, surname, and all possible details like order number.
HTH.
Robert
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admin
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Post by admin »

You can also downgrade to version 1.6.6.5 by clicking this link:
http://www.atlantiswordprocessor.com/do ... 6_5_en.exe
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